Cashier's office FAQ

The Cashier's Office will send notices of new student statements to the preferred e-mail address listed in your MyNEVADA account. Make sure that you add cashiersoffice@unr.edu to your safe sender list to ensure that you receive these e-mails.  You can view your statements any time in your student center by navigating to the "Communication Center" on the right side of the screen.

The due dates will be posted in your MyNEVADA account. Fees are due three (3) days prior to the start of each semester.

• Payment in Full: You may pay your account in full by electronic check or credit card through MyNEVADA. Credit cards accepted are Visa, MasterCard, Discover and American Express. Once your payment has been successfully completed, a receipt will be sent to your preferred e-mail address. Unfortunately, we are unable to accept any payments by telephone.
• Payment Plan: If your balance due is more than $500, you may enroll in a tuition and/or housing payment plan to make your payment in three equal installments. The first installment is due on the fee due date, as listed in the Academic Calendar. The next installment is due one month later, with the final installment due one month after that. If you are using the payment plan for tuition or tuition and housing, the $50 payment plan fee will be added to your first payment. If you are using the payment plan for housing only, the $50 fee will be added to your second payment.
  • The Student Health Center Fee, Counseling Center Fee, Electronic Course Materials, and Insurance is not eligible for deferment. These will be due with the first installment payment.

You will be able to sign up for the Payment Plan for Tuition and Fees and/or Housing through MyNEVADA.

If you have an investment account you will need to contact the provider. The provider will need to send a check to the university. Please make sure that they reference your name and NSHE student ID # on the check so that it will be credited to the correct account. When providing the mailing address for the university, please use the following:

University of Nevada, Reno
1664 N Virginia St
Cashier's Office/MS 0124
Reno, Nevada 89557

You will need to contact the Nevada State Treasury Department and inform them of your INTENT TO ENROLL at UNR. It is imperative that your social security number with Nevada Pre-Paid and the one listed on your MyNEVADA account are the same.

Term start late fees:

• If your payment has not been made by the due date, as listed in the Academic Calendar, your account will be subject to a daily late fee of $25.00 per day, up to $250.00.
• If you have not paid the full amount due on your account by the due date, your classes are subject to being dropped for non-payment.

Subsequent late fees:

• If you have not paid the full amount due by the payment plan installment due dates, as listed in the Academic Calendar, you will be subject to a late fee of 10% of the balance that is showing as due in MyNevada at each of the subsequent installment due dates.
• Hint: If you have not enrolled in a payment plan through MyNevada, the 10% late fee will apply to your full account balance rather than the installment due amount. 

Fee Receipts are not necessary for ID card validation, parking permits or other University privileges. Your ID card is valid after payments have been posted to your account.

Your account must be PAID IN FULL to receive a refund.  If your account is paid in full and you drop a class before the 100% drop date, you will receive a 100% refund of your tuition, including mandatory course fees. If you drop classes AFTER the 100% drop date you MUST WITHDRAW from ALL OF YOUR classes at the University of Nevada, Reno to receive a 50% refund of your tuition, and your mandatory course fees WILL NOT be refunded. Please refer to the Academic Calendar for the drop dates each semester.

Drop dates depend on the type of class that you are enrolled in.  Make sure to check the Academic Calendar for each semester to see the dates for a 100% refund of tuition.

The Cashier's Office does not have the ability to add or drop classes. You will need to add/drop your classes on MyNEVADA or in Admissions & Records.

You can enroll in direct deposit for all of your refunds in the Finance section in your student center.

Anyone may call the Cashier's Office to discuss your account, as long as you have added them to the third party release. If someone calls who is not listed on your account, regardless of who they are, the Cashier's Office WILL NOT discuss your account with them.

There are different types of financial holds that might be placed on your account.

• If you have an outstanding balance of more than $500 at the University of Nevada, Reno or UNLV (or $200 at any other NSHE institution such as TMCC, WNC, CSN etc.), or a past due institutional loan of any amount, you will not be allowed to enroll at UNR until this balance is paid. You will need to pay directly to the school where the cost was incurred. The University cannot remove other institution holds for you. The hold will be removed once the fees have been paid.
• Transcripts of academic records, diplomas, certificates, or reports of semester grades will NOT be held due to an Account Past Due hold.
• All tuition and fees for the University of Nevada, Reno will be shown in the account inquiry section in MyNEVADA. Once logged in you can see what is owed and pay your fees.
• Other fee holds such as parking, health center and library fees will be paid to that department or through their website.
• Holds under $500 will not impact enrollment.

Yes. For more information, visit our page on Information Reporting.